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FAQs

Popular FAQs

Frequently Asked Questions

We offer a wide range of embroidery, textile, and industrial machines — from single-head units for small businesses to multi-head and automated systems for high-volume production.

Yes, we provide full installation support and hands-on training to ensure your team operates the machine with confidence and efficiency from day one.

All our machines come with a manufacturer’s warranty and dedicated service support. Our technicians are always ready to assist you with maintenance, repairs, and upgrades.

Absolutely. We maintain a full stock of original spare parts, tools, and accessories to ensure your machines run smoothly and with minimal downtime.

Yes! We provide flexible customization options — from machine size and configuration to software and stitching features — to perfectly match your business requirements.

Yes, we deliver machines to clients worldwide with safe packaging, reliable logistics, and complete export documentation support.

Delivery time depends on your order type — standard models are usually ready within 7–15 days, while customized machines may take slightly longer.

You can contact our sales team directly via phone, WhatsApp, or email. Share your requirements and we’ll send a detailed quotation with complete specifications.
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